Privacy Policy

Effective Date : 18-05-2025
Website : www.astrokaushik.com
Owner : Pandit Rajender R Kaushik

At Astrokaushik, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our astrology, palmistry, and Vastu consultation services, whether online or offline.

By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Perssonal Identifiabel Information

  • Full name

  • Date of birth, time and place of birth (for chart analysis)

  • Gender

  • Contact details (email, phone, WhatsApp number)

  • Marital, career, or family status (only if voluntarily shared)

b. Technical Information :

  • IP address

  • Browser type, device information

  • Cookies (see Section 6)

  • Website usage data

c. Payment Information : 
  • Transaction details (handled securely via third-party gateways like Razorpay, Paytm, or UPI)

Note: We do not store any credit/debit card, UPI PINs, or payment credentials.

2. How We Use Your Information

We use your information strictly to:

  • Analyze your birth chart for astrological/palmistry consultation

  • Contact you regarding your consultation or booking

  • Improve website functionality and services

  • Maintain internal records, accounting, and legal compliance

  • Respond to your queries or feedback

We do not sell, rent, or misuse your data.

3. Legal Basis for Processing

We process your data based on:

  • Your explicit consent (form submissions, WhatsApp messages, phone calls)

  • Contractual necessity (to deliver the services you request)

  • Legal obligation (for invoices, tax, or government compliance)

4. Sharing of Data

We may share your data with:

  • Trusted service providers (e.g., payment processors, hosting platforms) under strict confidentiality agreements

  • Government or legal authorities if legally required (e.g., under Indian IT laws)

We never sell or disclose your data to advertisers or unrelated third parties.

5. Data Storage and Retention

We retain your data:

  • Only for as long as necessary to provide the services or meet legal obligations

  • Consultation charts and data are stored securely and may be deleted upon request

After the retention period, your data is securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website uses cookies and analytics tools (e.g., Google Analytics) to:

  • Understand how visitors use the website

  • Improve user experience

  • Remember your preferences (like language)

You can disable cookies in your browser settings, but some features of the website may not work properly.

7. Your Rights

You have the right to:

  • Request access to your data

  • Request correction or deletion of your data

  • Withdraw consent for processing (where applicable)

  • File a complaint with a data protection authority (where applicable)

To exercise these rights, contact us at:

Email: info@astrokaushik.com | contact@astrokaushik.com | panditrrkaushik@gmail.com
Phone/WhatsApp: +91-7972565616, +91-9991209342

8. Data Security

We implement reasonable security measures such as:

  • SSL encryption for website transactions

  • Restricted access to personal data

  • Use of secure communication platforms (e.g., WhatsApp, email)

While we strive to protect your data, no system is fully immune from risks. We are not responsible for third-party service providers’ breaches.

9. Children’s Privacy

Astrokaushik does not knowingly collect information from children under the age of 18 without verified parental or guardian consent. If we become aware of such data, we will delete it immediately.

10. International Users

If you are accessing our services from outside India, you consent to the transfer, processing, and storage of your data in accordance with Indian laws and this Privacy Policy.

11. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Please review it periodically.

12. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact:

Pandit Rajender R Kaushik
Email : info@astrokaushik.com | contact@astrokaushik.com | panditrrkaushik@gmail.com
Phone/WhatsApp : +91-7972565616, +91-9991209342
Website : www.astrokaushik.com

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